![]() Please be aware that your QuickBooks subscription already includes technical support. I can assure you that we at QuickBooks never want you to feel exploited. It's heartbreaking to hear this happened to you. ![]() I'm aware of how crucial account security is. We'll make every effort to put things right, Mechanicbrad. FYI, QUICKBOOKS will use SmartLook located INSIDE your QBO account to share your screen and they aren’t able to click on anything from their side of screen. Afterwards, I did some research and realized it was indeed a scam. I quickly felt this wasn’t right and hung up, booted him off my Mac screen, turned off wifi and deleted all traces of his downloads from my laptop. He was so adamant about getting me to make a decision, he refused to even let me hang up and call my husband before I paid. It gave him access in and instead of helping me inside QB page, he went straight to my Mac Terminal and had me on hold for 10 minutes, he then informed me that my QB files were not syncing with QB software and that I had no choice but to “RECOVER my Files” with them online for $499. ![]() I was having issues with a sales tax calculation, he asks me to go to which brought me to a page to download TeamViewer software to my Mac so he could access my laptop. I called a number and sent me to, a foreign man answers and asks all my info. I believe I encountered a scam today on the QB support hotline as well. Let me know in the comments below if you have other questions about data privacy and security in QBO. It also has other links related to security, which provides you tips about this matter. You'll find a brief description of how we handle your company information and keep it secure. ![]() I'll also share this article with you: Privacy and security in QuickBooks. Please take note of their operating hours, so you know when they're available. You can refer to this article for the correct steps: QuickBooks Online Support. To get a hold of our Technical Support team, you'll have to do it within QuickBooks Online (QBO). This ensures that you'll be routed to the correct support department in the soonest time possible. This is the reason why our Technical Support team's phone numbers and chat links are no longer available on our web pages. ![]() Hello there, appreciate you for sharing this information with us.ĭata privacy and security is a serious topic, and here at Intuit, we treat it as such. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |